Privacy Policy

Chawae ("Chawae," "we," "us," or "our") is an online retail brand operated by Huitong INC.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use chawae.com, place an order, contact customer service, or otherwise interact with our services.

1. Business Information

Legal Business Name: Huitong INC
EIN: 41-3997980
Business Address: 313 Telly Rd, PMB 1025, Picayune, MS 39466, USA
Website: chawae.com
Customer Service Email: service@chawae.com

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Name and contact information

  • Billing and shipping information

  • Order and transaction information

  • Email address

  • Information you provide when contacting customer service

  • Website usage information

  • Device, browser, IP address, and similar technical information

  • Information collected through cookies and similar technologies

We collect only information reasonably necessary for operating our website, processing orders, providing customer service, improving our services, preventing fraud, and conducting legitimate business activities.

3. How We Use Information

We may use information to:

  • Process and fulfill orders;

  • Process payments;

  • Provide shipping and delivery services;

  • Respond to customer service requests;

  • Communicate with customers about orders and service-related matters;

  • Improve website functionality and user experience;

  • Detect, investigate, and prevent fraudulent or unauthorized activity;

  • Maintain website security;

  • Analyze website performance and usage;

  • Provide advertising and marketing services where permitted by applicable law;

  • Comply with legal and regulatory obligations.

4. Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, measure website performance, understand usage patterns, improve our services, and support advertising activities.

Where required by applicable law, we will provide appropriate notice and obtain consent before using certain non-essential technologies.

5. Third-Party Service Providers

We may share information with service providers that assist us with business operations, including payment processing, hosting, analytics, fraud prevention, shipping, customer support, advertising, and technology services.

These providers may process information according to their own privacy policies and contractual obligations.

6. Third-Party Advertising

We may work with third-party advertising and analytics providers to help us measure advertising performance, improve our services, and provide relevant advertisements.

AppLovin is one of the third-party advertising partners we may work with. AppLovin may collect and use certain information in connection with advertising and measurement services.

For more information about AppLovin’s collection and use of your information visit:

https://legal.applovin.com/privacy/

7. Advertising and Analytics

We may work with third-party advertising and analytics providers to understand website performance and present advertisements that may be relevant to users.

These services may use cookies, device identifiers, pixels, or similar technologies, subject to applicable law and available privacy choices.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have rights relating to your personal information, which may include rights to access, correct, delete, or obtain information about personal data processed by us, as well as certain rights concerning targeted advertising or the sharing of personal information.

To submit a privacy-related request, please contact:

service@chawae.com

We may need to verify certain requests before completing them.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or third-party services.

The updated policy will be posted on this page with a revised effective date.

13. Contact Us

For questions or requests concerning this Privacy Policy, please contact:

Huitong INC
313 Telly Rd, PMB 1025
Picayune, MS 39466, USA
Email: service@chawae.com

Chawae is an online retail brand operated by Huitong INC.

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