Terms of Service

1. About Chawae

Chawae is an online retail brand operated by Huitong INC.

Legal Business Name: Huitong INC
EIN: 41-3997980
Business Address: 313 Telly Rd, PMB 1025, Picayune, MS 39466, USA
Customer Service Email: service@chawae.com

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, sizing information, colors, materials, and other product details presented on our website are accurate and up to date.

Actual colors may vary slightly depending on your device or screen settings.

Product availability may change without notice. If an item becomes unavailable after an order has been placed, we will contact the customer regarding the applicable options.

3. Prices and Promotions

All product prices are displayed in U.S. dollars unless otherwise stated.

Prices, discounts, promotional offers, and product availability may change from time to time.

Any promotional offer is subject to the terms presented with that offer. Promotional pricing applies only during the stated promotional period when a specific expiration or qualification is provided.

We do not guarantee that a particular promotion or price will remain available after the applicable promotional period.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

An order is not considered fully accepted until payment has been successfully processed and the order has been confirmed by Chawae.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances that may affect our ability to fulfill the order.

If we cancel an order after payment has been received, the applicable payment will be refunded.

5. Payment

Payment must be successfully completed through the payment methods available during checkout.

You agree to provide accurate and complete billing and payment information.

We do not knowingly request or retain payment-card information beyond what is necessary for processing transactions through our authorized payment providers.

6. Shipping

Shipping options, applicable shipping charges, and estimated delivery information are presented during checkout when available.

Orders with a merchandise subtotal of $69 or more qualify for free standard shipping, subject to the applicable terms displayed on the website.

Shipping times may vary depending on the destination, product availability, order processing time, carrier conditions, weather, and other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

7. Returns and Refunds

Returns and refunds are governed by our separate Refund & Returns Policy, which forms part of these Terms of Service.

Customers should review the Refund & Returns Policy before placing an order.

Where a return is approved, the product must meet the applicable return requirements described in that policy.

8. Website Use

You agree to use this website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful purposes;

• Attempt to interfere with the operation or security of the website;

• Submit false or misleading information;

• Attempt to gain unauthorized access to systems or accounts;

• Use the website in a manner that could damage or disrupt our services.

9. Intellectual Property

Unless otherwise stated, website content including text, graphics, photographs, logos, product presentation, page design, and other materials is owned by or licensed to Huitong INC or its applicable content providers.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without appropriate authorization.

10. Third-Party Services

Our website may use third-party services for payment processing, shipping, analytics, website functionality, fraud prevention, advertising, and other business purposes.

Your use of third-party services may also be subject to those providers' own terms and privacy policies.

11. Privacy

Your use of the website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and share personal information and how applicable privacy choices may be exercised.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business operations, legal requirements, or other relevant circumstances.

The updated version will be posted on this website with a revised effective date.

13. Contact

For questions about these Terms of Service, please contact:

Huitong INC
313 Telly Rd, PMB 1025
Picayune, MS 39466, USA
Email: service@chawae.com

Chawae is an online retail brand operated by Huitong INC.